We partners with global merchants and artisans in order to provide you the best prices and the most interesting and quality products. Warehouses are located in different countries. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS. We typically have a 4 day processing window to fully verify and fulfill your order. Because we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way. Also, please email us for tracking!
Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.